1. Processing Time
Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer several shipping options. Delivery times vary based on your location and chosen shipping method:
Standard Shipping: 10-20 business days
Express Shipping: 5-10 business days
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. Free standard shipping is available on orders over $100.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the courier’s website.
5. International Shipping
We offer international shipping to many countries. Shipping fees and delivery times vary depending on the destination. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.
6. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid street address for delivery.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the courier to resolve the issue and ensure you receive your order.
8. Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you realize you have entered the wrong address, contact us as soon as possible to update your shipping details.
9. Contact Information
If you have any questions or concerns about our shipping policy, please contact our customer service team at:
Email: [email protected]
Phone: +17186035463
We are committed to providing you with the best shopping experience and ensuring your order arrives safely and on time. Thank you for shopping with us!